General terms and conditions of sale and use

General Terms and Conditions of Sale

Article 1: Preamble

These general terms and conditions of sale apply exclusively between the company ANGEL WINE, 91 rue Jean Bonal 92250 La Garenne Colombes (France) (hereinafter "We") and any person visiting or making a purchase (hereinafter "You") via the website www.vinsetmillesimes.com (hereinafter the "Site").
Any internet user wishing to make a purchase declares that they have read and acknowledged these general terms and conditions of sale. These General Terms and Conditions of Sale may be subject to modifications; the applicable conditions are those in force on the Site at the date the order is placed.

Article 2: Contract

2.1 Conditions for placing an order
In accordance with Article L. 3342-1 of the Public Health Code, by placing an order on the Site, You undertake to be eighteen (18) years of age or older at the date of the order.
Furthermore, You declare that You have the legal capacity to place an order on the Site.
The minimum amount to place an order is €200 including VAT (All Taxes Included) or €166 excluding VAT (Before Tax) depending on applicable conditions. However, it is €500 excluding VAT (Before Tax) for any order destined for Macau or Australia.

2.2 Order confirmation
After You have placed your order, We will send You an email confirming it.

Article 3: Prices, Availability and Delivery

3.1 Prices
The prices shown on the Site are presented in the display currency You have chosen (Euro, Dollar, Pound Sterling, or other), excluding contribution to shipping costs or any other potential charges (transport insurance, customs clearance upon arrival, etc.). Value Added Tax (VAT) at the rate in force on the date of your visit is included in the sale prices displayed with the mention "VAT incl.". If the price display you have chosen shows the mention "VAT excl.", this tax is not included but must nevertheless be paid (except under exemption conditions such as receipt of the order outside the European Union, for example).

3.1.1. Purchase VAT-free and under duty suspension
This option is available upon request for French or foreign individual buyers if the shipment is made to a bonded warehouse under duty suspension (e.g. London City Bond, Octavian, Seabrook, Bordeaux City Bond, La Cave Lyon, and other bonded warehouses under duty suspension) and subject to the provision of the necessary supporting documents.
This option is available for French professional buyers holding a current VAT exemption certificate and of course for professional buyers registered in the European Union upon presentation of a valid intra-community VAT number.

3.2 Availability

In the event that You choose to pay by bank cheque, your order will be reserved for 7 calendar days. You undertake to send Us your payment by post as soon as possible. Your order will be validated by our services upon receipt of your payment, provided it reaches Us within 7 calendar days. If this period is exceeded, the reservation will be cancelled, but your order will remain valid if the chosen products are still available. In the contrary case, We will contact You to agree on how You wish to proceed with your order: partial maintenance, modification, or cancellation.

We accept all orders subject to available stock. We inform You of the availability of items sold on the Site on the detailed information page of each item.

Despite all our efforts, it is possible that a very small number of the thousands of items listed on Our Site may contain an error in available quantity or price.
If, despite our vigilance, the items You have ordered are unavailable, We will inform You by email as soon as possible in order to agree on how You wish to proceed with your order: partial maintenance, modification, or total cancellation.
If, despite our vigilance, the items You have ordered contain a pricing error, please be assured that We verify prices during the process of shipping your item. If the corrected price is higher than the price displayed on the Site, We will inform You in advance and proceed to cancel your order unless You choose to accept the order at the new price.

We remind You that any payment by bank card is debited at the time of validation of your order. Consequently, in the event that an item is no longer available or has been cancelled by You, and no replacement item is suitable for You, a bank card re-credit or a reimbursement transfer will be made.

3.3 Delivery
The preparation of your order for shipment is carried out upon validation of your payment.
Delivery of the product(s) takes place in France, to your home address or to any address You have chosen when placing your order, within an approximate timeframe of one (1) calendar week, excluding periods of temporary closure indicated on the Site (annual inventory or summer break) and any case of force majeure. The approximate timeframe for any order to be delivered within Europe is approximately ten (10) calendar days. Delivery times to other destinations may vary and can be provided upon request before or after placing the order.
Delivery postponement is possible upon request from the customer. However, it is limited to a maximum of one (1) calendar month.
Beyond this period, orders that have still not been shipped at the customer's request:
- will be considered as delivered, and no right of withdrawal shall then apply,
- storage fees of €0.50 / bottle / month will be due, and must be paid in full before the order(s) can be collected.

IMPORTANT
Upon receipt of the products, You are required to:
- carefully inspect the contents of the parcel(s) and note any reservations where applicable,
- notify Us within 24 hours at the contact details indicated on the Site in the event of any damage or shortage noted. In the event of damage, a photograph of the parcel(s) must be sent to Us without fail. No claim will be accepted beyond this deadline.

If a major incident (theft, non-delivery, or breakage) occurs during the transport of your order, We will arrange a new shipment of the affected product(s) as soon as the investigation conducted by our services and those of the carrier in charge of your delivery has been concluded. In certain cases (e.g. fraudulent use of your signature on the proof of delivery and non-delivery), You may be asked to file a complaint with the police or gendarmerie. You undertake to do so within 48 hours of a request from our services.
After investigation, which takes approximately one (1) month, and upon closure of the inquiry, We will contact You to arrange a new shipment of the affected product(s). If any items You have ordered are unavailable, We will contact You to agree on how You wish to proceed: replacement of the missing product(s) or reimbursement of their value.

Deliveries outside French territory are possible. If your destination is not offered by our Site, We invite You to contact Us: [email protected]

Any order delivered outside France may be subject to taxes and customs duties imposed when the parcel reaches its destination. Any such taxes and customs duties related to the delivery of an item are your responsibility and at your expense. We are not obliged to verify or inform You of applicable customs duties and taxes. To find out what these are, We advise You to inquire with the competent authorities in your country.

3.4 Collection
The preparation of your order for collection is carried out upon validation of your payment.
The product(s) will be made available at our warehouses in La Garenne Colombes (92), France, within an approximate timeframe of (2) working days, excluding periods of temporary closure indicated on the Site (annual inventory or summer break) and any case of force majeure.
Orders must be collected within a maximum period of (1) month from the date on which our services send an availability notice by email.
Beyond this period, orders that have still not been collected:
- will be considered as delivered, and no right of withdrawal shall then apply,
- storage fees of €0.50 / bottle / month will be due, and must be paid in full before the order(s) can be collected.

Article 4: Payment

You may pay for your purchase by bank card, cheque, or bank transfer.

Cards issued by banks domiciled outside France must be international bank cards. In the event of payment by bank card, the amount of your order is debited at the time of its validation.

Payment by bank cheque is only possible for cheques in euros drawn on a bank domiciled in France or Monaco. In the event of payment by cheque, the cheque will be deposited upon receipt.
The cheque must be made payable to "ANGEL WINE sarl" and sent to the following address:
ANGEL WINE - 91 rue Jean Bonal 92250 La Garenne Colombes, including the following details on the back of your cheque:
* ORDER NUMBER
* DATE
* TOTAL AMOUNT
Please affix the appropriate postage at the current rate.

Payment by bank transfer can be made to our bank account domiciled in France. We will provide You with our bank details upon validation of your order. Any bank transfer fees must be entirely borne by your bank. In the event of an incomplete transfer received, You will be asked to pay the outstanding balance.

Upon validation of your payment by bank card, cheque, or bank transfer, your invoice will be available in your customer account, after logging in with the username and password chosen when creating your account.

Article 5: Returns

In application of the provisions of Article L.121-16 of the Consumer Code, You have the right of withdrawal to return the item(s) to Us without having to provide any reason. However, You must imperatively notify Us of your wish to withdraw by email or letter before any return shipment. You then have a return period of fourteen (14) days from the date on which You received the product concerned, as evidenced by the carrier's delivery note. The costs of return and insurance (mandatorily covering the full value of the returned product(s)) are at your expense. The same applies if You exercise this right after the goods have already been shipped.
In the event that the withdrawal period is exceeded, no return will be accepted. Any costs You may have incurred will be forfeited.

IMPORTANT
Even though We take the greatest care in the storage of the wines We offer (temperature, hygrometry, horizontal storage and darkness), We cannot accept the replacement of a product for the following reasons:
- Inappropriate taste: We cannot exchange bottles, whether opened or not, that have a taste You consider inappropriate for your tasting (corked, oxidized, declining, or otherwise).
- Damaged, chipped, or aged label, collar, or capsule: bottles, particularly from old vintages, may sometimes have sustained external deterioration that does not affect the quality of their contents.
A photograph of each product offered in a non-standard condition is available on our Site or upon simple request. It is your responsibility to request it at the following address: [email protected] before purchasing any product.

Product photographs published on the Site are not contractually binding.

Article 6: Retention of Title

Delivered goods shall remain our property until their shipment (by their handover to the designated carrier), once You have paid the full price (including goods and ancillary charges).

Article 7: Warranties and Liability

We disclaim all liability in the event that the delivered item does not comply with the legislation of any country of delivery other than France.

We undertake to apply all the care customary in the profession in the implementation of the service offered to the customer. Nevertheless, our liability may not be engaged in the event of a failure to meet our contractual obligations due to an unforeseen event or a case of force majeure as defined by the case law of French courts.

Our liability shall not be engaged in the event of a delay due to a possible stock shortage.

Furthermore, in the event of differences between the presentation photographs of items on our Site, texts and illustrations, and the items ordered, our liability shall not be engaged.

We implement all the means at our disposal to fulfil the services covered by these General Terms and Conditions of Sale. Under no circumstances shall We be liable for loss of profits, commercial losses, loss of data, loss of earnings, or any other indirect damage or damage that was not foreseeable at the time of use of the Site or the conclusion of the sales contract between Us and You.

Article 8: Site Access License

We grant You a limited license to access and use the Site for your personal use. Under no circumstances are You authorized to download or modify all or part of this Site without our express written authorization. This license does not permit You in any way to use this Site or its content for sale or for any other commercial purpose (listed products, descriptions, prices, downloading or copying information on behalf of another merchant, use of data, software, audio clips, graphics, images, texts, photographs, tools).

This Site or any part of this Site must not under any circumstances be reproduced, copied, sold, or exploited for commercial purposes without our express written authorization.

You must not use techniques that allow copying of a trademark, a logo, or any other information (including images, text, layouts) of which We are the owner, without our express written consent.
Any unauthorized use will terminate the license We have granted You.

We grant You, on a non-exclusive and revocable basis, the right to create a hyperlink pointing to our Site, provided that such link cannot create a misleading, false, or pejorative impression of Us or cause Us any harm. Under no circumstances shall the creation of such a hyperlink engage our liability, in any capacity whatsoever, with respect to the content of your website. Any use of our logo, trademark, or graphics in your link requires our express written authorization.

Article 9: Personal Data Protection and Opposition to Telephone Canvassing

We undertake to protect your personal data. All personal data concerning You that We have collected is processed with the strictest confidentiality, in accordance with the provisions of our personal data protection policy. These have been registered with the CNIL.

Although We strictly prohibit any commercial telephone canvassing of our customers, You may formally object to this by informing Us of your wish in writing at the following address: [email protected]

Any user wishing to delete their Facebook-related data may submit a request by sending an email to the following address: [email protected]

Article 10: Applicable Law and Competent Jurisdiction

These general terms and conditions of sale are governed by French law and the Vienna Convention on Contracts for the International Sale of Goods. All disputes relating to the commercial relationship between You and Us are subject to the non-exclusive jurisdiction of the French courts.

Article 11: Mediation

In the event of a dispute, You may refer the matter to a consumer mediator at the following contact details:
Association des médiateurs indépendants d'Île de France, 1 place de Fleurus, 77100 Meaux
www.amidif.com - [email protected]

Article 12: Identification

Vinsetmillesimes.com is a commercial trademark used by ANGEL WINE SARL.

This website is owned and managed by ANGEL WINE sarl, 91 rue Jean Bonal 92250 La Garenne Colombes.

SIRET 48786163500059
VAT FR29487861635

You may contact us using this link: [email protected]

The Site is hosted by the company AXOME, 30 rue Agricol Perdiguier, 42100 Saint-Étienne - FRANCE, and the company OVH, 2, rue Kellermann, 59100 Roubaix.