Delivery of your order

You would like to receive your purchases at your destination.

Delivery time

As soon as we receive your payment, we need 2 or 3 working days for the preparation of your order before dispatch via the carrier in charge of your delivery.

Depending on your destination, the carrier will then deliver your order within:
- 1 or 2 additional working days for France and most of the neighbouring countries, for a total duration of 4 to 6 working days after your payment,
- 3 to 6 additional working days for other destinations, for a total duration of 5 to 9 working days after your payment (except Japan, South Korea and Taiwan under 7 to 15 additional working days, USA and Australia under 7 to 20 working days after payement).

For more information on delivery times to specific destinations, please consult us at: [email protected]

Carriers

Our standard carriers are:
- Chronopost for deliveries in France,
- DHL, Fedex or Chronopost/DPD for deliveries in European countries, Hong Kong, Macau and Singapore,
- Specific forwarders for Japan, South Korea and Taiwan and China,
- our in-house courier service (on appointment), for certain deliveries to Paris area and suburbs.

Delivery charge

Our delivery charge includes:
- Secure packaging in polystyrene boxes for all orders dispatched via external carriers;
- the preparation of your order;
- the cost of transport.

We try to keep delivery charges to a minimum. The price varies according to the number of bottles in your order and the destination you have chosen. The exact price appears and is automatically adjusted in your basket (for deliveries to France) or when you choose your destination (for deliveries outside of France).

>>DELIVERIES ARE FREE OF CHARGE FOR ONLINE ORDERS EXCEEDING:
- 600€ and delivered in Metropolitan France (limited to 1 Free delivery per 30 days period and a maximum of 36 bottles per order),
- 1500€ and delivered in Austria, Belgium, Denmark, Finland, Germany, Greece, Italy, Ireland, Luxembourg, Netherlands, Portugal, Spain, Sweden (limited to 1 Free delivery per 30 days period and a maximum of 36 bottles per order).


Our delivery charges are summarised IN EUROS in the table below:

Metropolitan France
1 to 3 bts: 15€
4 to 6 bts: 20€
7 to 12 bts: 30€
13 to 18 bts: 44€
19 to 24 bts: 59€
25 to 36 bts: 69€
Free of charge for orders >600€
+20€ for Corsica

Europe A : Belgium, Germany, Luxemburg, Netherlands
1 to 3 bts: 19€
4 to 6 bts: 27€
7 to 12 bts: 39€
13 to 18 bts: 45€
19 to 24 bts: 62€
25 to 36 bts: 78€
Free of charge for orders >1500€

Europe B : Austria, Denmark, Finland, Greece, Ireland, Italy, Portugal, Spain, Sweden
1 to 3 bts: 25€
4 to 6 bts: 29€
7 to 12 bts: 39€
13 to 18 bts: 55€
19 to 24 bts: 79€
25 to 36 bts: 97€
Free of charge for orders >1500€

Europe C : United Kingdom, Bulgaria, Croatia, Czeck Republic, Estonia, Hungary, Lettonia, Liechtenstein, Lithuania, Poland, Romania, Slovakia, Slovenia
1 to 3 bts: 35€
4 to 6 bts: 45€
7 to 12 bts: 55€
13 to 18 bts: 79€
19 to 24 bts: 99€
25 to 36 bts: 109€

Europe D : Cyprus, Malta, Norway, Switzerland
1 to 3 bts: 39€
4 to 6 bts: 49€
7 to 12 bts: 59€
13 to 18 bts: 85€
19 to 24 bts: 109€
25 to 36 bts: 125€

Hong Kong, Singapore and Macau
1 to 3 bts: 65€
4 to 6 bts: 100€
7 to 12 bts: 120€
13 to 18 bts: 175€
19 to 24 bts: 230€
25 to 36 bts: 340€

South Korea and Taiwan
1 to 3 bts: 99€
4 to 6 bts: 169€
7 to 12 bts: 239€

Japan
1 to 3 bts: 149€
4 to 6 bts: 169€
7 to 12 bts: 199€
13 to 18 bts: 325€
19 to 24 bts: 350€

USA (please contact us for this destination, minimal order of 500€ excluding shipping is required)
1 to 3 bts: 99€
4 to 6 bts: 115€
7 to 12 bts: 160€
13 to 24 bts: 330€

Australia (please contact us for this destination, minimal order of 500€ excluding shipping is required)
1 to 3 bts: 135€
4 to 6 bts: 230€

N.B.

- Please note that a mandatory insurance is required and not included (see following paragraph).
- The French VAT is not applicable for deliveries outside E.U. (United Kingdom, Switzerland, Norway, United States of America, HK, Macau, Singapore, Japan, China, Taiwan, South Korea, USA, Australia, etc.).
- If applicable, the customs fees and local taxes for deliveries to destinations outside E.U. are not included and must be paid at delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs regulations.
- If you would like to place an order for a quantity or delivery zone which is not included in the table, please contact [email protected] for a personalised quote. We will respond to your request in a timely manner.


Mandatory Insurance 
Although breakages are rare thanks to our secure packaging, your purchases are insured during transport for an additional cost of 1% of the price of the wine.

Insurance covers damage or loss (partial or total) of goods by the carrier in charge of your delivery on the strict condition that you report the incident on the delivery note presented to you by the delivery person.

>>INSURANCE FREES ARE FREE OF CHARGE FOR ONLINE ORDERS EXCEEDING:
- 600€ and delivered in Metropolitan France (limited to 1 Free delivery per 30 days period and a maximum of 36 bottles per order),
- 1500€ and delivered in Austria, Belgium, Denmark, Finland, Germany, Greece, Italy, Ireland, Luxembourg, Netherlands, Portugal, Spain, Sweden (limited to 1 Free delivery per 30 days period and a maximum of 36 bottles per order).