Deliveries


You would like to receive your purchases at your destination.
 

Delivery time

As soon as we receive payment, your order is prepared within 2 or 3 working days, ready to be dispatched via the carrier in charge of your delivery.
The carrier will then deliver your order within 1 or 2 additional working days for France and neighbouring countries, and usually within 2 to 6 additional working days for other destinations (except USA, Japan, South Korea and China under 7 to 15 working days).

For more information on delivery times to specific destinations, please consult us at: info@vinsetmillesimes.com

Carriers

Our standard carriers are:
- Chronopost for deliveries in France,
- Fedex for deliveries in European countries, Hong Kong and Singapore, within 2 to 5 working,
- Specific forwarders for USA, Japan, South Korea, Taiwan and China, under 7 to 15 working days,
- our in-house courier service (on appointment), for certain deliveries to Paris area and suburbs.

Please note that the transport time indicated above does not include the processing of your order by our team (2 to 3 working days).

Delivery charge

Our delivery charge includes:
- Secure packaging (polystyrene boxes for all orders dispatched via external carriers);
- the preparation of your order;
- the cost of transport.

We try to keep delivery charges to a minimum. The price varies according to the number of bottles in your order and the destination you have chosen. The exact price appears and is automatically adjusted in your basket (for deliveries to France) or when you choose your destination (for deliveries outside of France).

DELIVERIES ARE FREE OF CHARGE FOR ONLINE ORDERS EXCEEDING:
- 600€ and delivered in Metropolitan France (1 Free delivery per 30 days period),
- 1500€ and delivered in Austria, Belgium, Denmark, Finland, Germany, Greece, Italy, Ireland, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom (limited to 1 Free delivery per 30 days period and a maximum of 36 bottles per order).


Our delivery charges are summarised IN EUROS in the table below:

N.B.
- Please note that insurance is not included (see following paragraph).
- The French VAT is not applicable for deliveries outside E.U. (Switzerland, Norway, United States of America, HK, Macau, Singapore, Japan, China, Taiwan, South Korea, etc.).
- If applicable, the customs fees and local taxes for deliveries to destinations outside E.U. are not included and must be paid at delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs regulations.
- Deliveries to Corsica are subject to a 20€ extra cost,
- If you would like to place an order for a quantity or delivery zone which is not included in the table, please contact info@vinsetmillesimes.com for a personalised quote. We will respond to your request in a timely manner.


Insurance
Although breakages are rare thanks to our secure packaging, your purchases are insured during transport. Insurance costs amount to 1% of the price of the wine.

Insurance covers damage or loss (partial or total) of goods by the carrier in charge of your delivery on the strict condition that you report the incident on the delivery note presented to you by the delivery person.

Insurance fees are free of charge for purchases exceeding
- Deliveries are free of charge for purchases exceeding:
- 600€ and delivered in Metropolitan France (1 Free delivery per 30 days period),
- 1500€ and delivered in Austria, Belgium, Denmark, Finland, Germany, Greece, Italy, Ireland, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom (limited to 1 Free delivery per 30 days period and a maximum of 36 bottles per order).