Delivery of your order

You would like to receive your purchases at your destination.

Delivery time

As soon as we receive your payment, we need 2 or 3 working days for the preparation of your order before dispatch via the carrier in charge of your delivery.

Depending on your destination, the carrier will then deliver your order within:
- 1 or 2 additional working days for France and most of the neighbouring countries, for a total duration of 4 to 6 working days after your payment,
- 3 to 6 additional working days for other destinations, for a total duration of 5 to 9 working days after your payment (except South Korea and Taiwan under 5 to 10 additional working days, USA and Australia under 5 to 20 working days after payement).

For more information on delivery times to specific destinations, please consult us at: [email protected]

Carriers

Our standard carriers are:
- CHRONOPOST for deliveries in France,
- a COURIER service (on appointment) for certain deliveries to Paris area and suburbs,
- DHL, CHRONOPOST/DPD or FEDEX for the rest of the countries.

Delivery charge

Our delivery charge includes:
- Secure packaging in polystyrene boxes for all orders dispatched via external carriers;
- the preparation of your order;
- the cost of transport.

We try to keep delivery charges to a minimum. The price varies according to the number of bottles in your order and the destination you have chosen. The exact price appears and is automatically adjusted in your basket when you choose your destination.


Our delivery charges are summarised IN EUROS in the table below:

Metropolitan France / Home delivery under 4 business days after payment 
1 to 3 bts: 20€
4 to 6 bts: 25€
7 to 12 bts: 32€
13 to 18 bts: 45€
19 to 24 bts: 57€
25 to 36 bts: 83€
Free for orders >600€*
Delivery to a Relay Point in France (up to 12 bts) : -15% on the above rates


Europe A : Belgium, Germany, Italy, Luxemburg, Netherlands, Spain / Delivery under 4 to 5 business days after payment
1 to 3 bts: 27€
4 to 6 bts: 31€
7 to 12 bts: 41€
13 to 18 bts: 57€
19 to 24 bts: 74€
25 to 36 bts: 110€
Free for orders >1500€*

Europe B : Austria, Denmark, Ireland, Portugal / Delivery under 4 to 6 business days after payment
1 to 3 bts : 30€
4 to 6 bts : 43€
7 to 12 bts : 48€
13 to 18 bts : 65€
19 to 24 bts : 95€
25 to 36 bts : 115€
Free for orders >1500€*

Europe C : Bulgaria, Croatia, Czeck Republic, Hungary, Liechtenstein, Poland, Romania, Slovakia, Slovenia, Sweden / Delivery under 4 to 6 business days after payment
1 to 3 bts: 35€
4 to 6 bts: 45€
7 to 12 bts: 55€
13 to 18 bts: 79€
19 to 24 bts: 99€
25 to 36 bts: 109€

Europe D : Andorra, Cyprus, Estonia, Finland, Greece, Iceland, Latvia, Lithuania, Malta, Norway, Switzerland, United Kingdom / Delivery under 4 to 7 business days after payment
1 to 3 bts: 39€
4 to 6 bts: 49€
7 to 12 bts: 59€
13 to 18 bts: 85€
19 to 24 bts: 109€
25 to 36 bts: 125€

Hong Kong, Singapore and Macau / Delivery under 4 to 6 business days after payment
1 to 3 bts: 65€
4 to 6 bts: 100€
7 to 12 bts: 133€
13 to 18 bts: 199€
19 to 24 bts: 266€
25 to 36 bts: 399€

South Korea and Taiwan / Delivery under 4 to 10 business days after payment
1 to 3 bts: 99€
4 to 6 bts: 169€
7 to 12 bts: 239€

Japan / Delivery under 4 to 6 business days after payment
1 to 3 bts: 79€
4 to 6 bts: 119€
7 to 12 bts: 149€
13 to 18 bts: 219€
19 to 24 bts: 289€

USA (please contact us for this destination, minimal order of 500€ excluding shipping is required) / Delivery under 5 to 20 business days after payment
1 to 3 bts: 119€
4 to 6 bts: 139€
7 to 12 bts: 189€
13 to 24 bts: 389€

Australia (please contact us for this destination, minimal order of 500€ excluding shipping is required) / Delivery under 5 to 20 business days after payment
1 to 3 bts: 150€
4 to 6 bts: 250€

*limited to 1 Free delivery per 30 days period and a maximum of 36 bottles per order.

N.B.

- Please note that a mandatory insurance is required and not included (see following paragraph).
- The French VAT is not applicable for deliveries outside E.U. (United Kingdom, Switzerland, Norway, United States of America, HK, Macau, Singapore, Japan, China, Taiwan, South Korea, USA, Australia, etc.).
- If applicable, the customs fees and local taxes for deliveries to destinations outside E.U. are not included and must be paid at delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs regulations.
- If you would like to place an order for a quantity or delivery zone which is not included in the table, please contact [email protected] for a personalised quote. We will respond to your request in a timely manner.


Mandatory Insurance 
Although breakages are rare thanks to our secure polystyrene packaging, your purchases are insured during transport for an additional cost of 1% of the price of the wine (also free of charge if your delivery is free).

Insurance covers damage or loss (partial or total) of goods by the carrier in charge of your delivery on the strict condition that you report the incident on the delivery note presented to you by the delivery person.